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  What to do in case of an Auto Accident?

Have you ever had an auto accident and forgot to get the other persons driver's license or plate number, or the name of a witness? Then this page is designed for you (and me :-). Below is our 7 tips on what to do if you are ever involved in an accident. If we are too late and you have already had an accident then you can follow this link to 1st Notice Claim Form. .



Step 1 - Help any one injured and call the police

If you or any of your passengers are injured be sure to go to the hospital or see your doctor.



Step 2 - If you can, move your vehicle off to the side of the road


If your vehicle is still drivable you should pull to the side of the road to protect yourself from curious drivers.



Step 3 - Get the other driver's information


If there is another vehicle involved try to get the following information: Driver's name, address, driver's license #, date of birth, vehicle owner's name, address, vehicle year, make and model, color, license plate #, and insurance company.



Step 4 - Get the name & telephone number of any witness

A witness could be your best defense if you and the other party file conflicting accident reports. The statement from an unrelated third party could be used by the insurance company to help determine who's story is correct. Also make sure the police understand your side of the story.



Step 5 - Contact your customer service representative

While it is not necessary for you to call us at the accident scene, you should contact us as soon as possible. You can email us a 1st Notice Claim Form or call us at 508-746-0030 in Plymouth or 781-293-5500 in Pembroke. Although email is wonderful the telephone is still the better for immediate 2 way communication.



Step 6 - Fill out an operators report

When there is physical damage over $1,000 or any Bodily Injury you must by state law complete and submit the Operators Report of Motor Vehicle Accident to the RMV and the local police within 5 days of the accident. You can get a copy of this form by clicking on the link above. The form is in Adobe PDF format. This report is very useful because it allows you to draw a diagram of the accident and give your statement as to what happened.



Step 7 - Keep the communication line open

If you receive legal documents regarding your accident you must notify your insurance company. In order for your insurance company to properly represent you they should be kept up to date of any new information.


When in doubt you can always call us. That's what we are here for.